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Faq

  • How many kilos can one Dock Four Stylepad frame support?

    Max. 25 kg. We do, however, recommend additionally securing the frame with one screw in the connecting bracket.

  • Which Stylepads do I have to screw in?

    We like walls, but not holes in walls! This is why we make your Stylepads in such a way that you only have to screw in the top one. However, if you intend to use a lot of hooks, shelves or other practical tools, it is a good idea to place screws in the connecting brackets in several places. We supply the screws that you have to use together with the Stylepads. Depending on the type of wall, you may have to use rawl plugs as indicated below:

    -        High-strength concrete and masonry work --> Universal plug 

    -        Low-strength perforated blocks and solid brickwork --> SX or Alligator plug

    -        Sheet materials for hollow walls --> Hollow wall plug

    -        Wood--> no plug required

  • Which materials can I choose?

    We have developed Stylepads made from wood, concrete, metal, fabric, vinyl and photo-printed materials for you to give you something out of the ordinary and plenty of choice.

  • Can I also send in my own material?

    Yes, you can. As far as we are concerned, Stylepads cannot be personalised enough. With a minimum purchase of 20 Stylepads, we can use material you supply to cover the wall elements. You can of course also upload your own photo.

  • Can I order one Stylepad?

    Yes, of course. We supply orders ranging from one Stylepad to one thousand. So if you like you can have one magnet board above your desk or an entire magnet wall.

  • What is the delivery time for Stylepads?

    We do our very best to deliver within 14 days. If we need more time, we will always let you know.

  • Can I see and touch an example of a Stylepad?

    We understand that you might first want to look at some Stylepads close up and touch the materials. This is why you are always welcome to drop in at one of our sales outlets or showcases.

  • Can I arrange my wall completely on my own?

    Yes, that goes without saying. Your wall, your style! You can design completely from scratch, but we have also made a few examples of great-looking walls that you can use as a starting point. You can find them in the Stylepads configurator.

  • How and when do I have to pay for my Stylepads?

    If you buy on line, we ask you to pay straight away, conveniently via iDeal. At our sales outlets, you also have to pay straight away when you order your Stylepads. In both cases, your Stylepad wall is tailor-made for you and the elements will be sent to you within 14 days.

  • Is the price of Dock Four Stylepads the same in the shops as it is online?

    Yes, you pay the same amount online for your Stylpads as you do in the shops.

  • Where are Dock Four Stylepads made?

    We make your Stylepads in our workshop in the Netherlands. If it is at all possible, the materials we use come from the Netherlands or Europe.

  • Can I hang my Stylepads on any wall?

    Yes, you can hand your Stylepads on any wall, provided it is flat and vertically level. We think it is important for your Stylpads to be installed properly so if you have any doubts as to whether your wall is suitable, you can always contact us.

    We supply the screws that you have to use together with the Stylepads. Depending on the type of wall, you may have to use rawl plugs as indicated below:

    o   High-strength concrete and masonry work --> Universal plug 

    o   Low-strength perforated blocks and solid brickwork --> SX or Alligator plug

    o   Sheet materials for hollow walls --> Hollow wall plug

    o   Wood--> no plug required

  • How will my Stylepads be deliverd and packed?

    Dock Four Stylepads are delivered in packs of up to four in a sturdy box.

  • Where can I find out how to hang up my Stylpads?

    To make it as easy for you as possible, we put a drawing of your design on the delivery receipt. The Stylepads are also packaged with an installation guide. If you need any additional help, watch the useful instruction video. If you prefer, you can also use in our installation service .

  • Can I specify the time when I want my Stylepads to be deliverd?

    If you want your order to be delivered to your home address, you can choose the half day that suits you best. If you would prefer to collect your order from one of our sales outlets or showcases, you can drop in during opening hours.

  • Who can I contact if I have any questions or suggestions, or want to make a complaint?

    You can always telephone us at +31 34 127 77 09 or send an email to info@dockfour.com

  • When should I put additional screws in the Stylepads?

    We advise additionally securing Stylepads in position (with screws in the connecting brackets) if they are more than five rows high and if they are likely to lean slightly outwards from the wall, for example, because they have to support a heavy bookshelf.